FAQ & Policies
SOME COMMON QUESTIONS:
1. HOW DO I BUY AN ORIGINAL?
I create as many paintings as possible and release them on my website, social media and email list. These paintings tend to go pretty quickly, so be sure to be prompt!
2. CAN I COMMISSION A PAINTING?
Yes! I can bring your vision to life. The process is very easy. More info can be found in the “commission” tab. If you want a painting of something I have not done before, I can include a sketch before starting the piece (upon request).
4. HOW IS MY ARTWORK GOING TO BE SHIPPED?
Originals:
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All artwork is wrapped in shrink wrap to protect from water, padded well, and sent in a well-fitting sturdy cardboard box.
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Most artwork will ship via UPS or FedEx and most packages arrive within 2-4 days (domestic) from time of shipping (includes tracking).
Prints:
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Coming soon!
Shipping costs cover fees, packaging supplies, time, labor, and storage.
5. CAN I PICK UP MY ARTWORK FROM YOU DIRECTLY?
Absolutely! I would be happy to meet you and deliver the artwork in person. Use the code “PICKUP” at checkout to forgo shipping fees altogether. I will contact you when the piece is ready.
6. RETURNS
Every order, commission, and sale is handled with care and as much clarity and transparency as possible. My goal is for you to be completely thrilled with your purchase! Because of this, all sales are final except in certain situations. Please email: irinarobertsart@gmail.com
7. STOCKISTS & GALLERIES
I am honored you would like my artwork on your walls and in your shop! Gallery owners, please send me an email to discuss your gallery and ideas. irinarobertsart@gmail.com
8. INTERIOR DESIGNERS
I love working with designers because I love it when my artwork lives in a fine looking room! Please email irinarobertsart@gmail.com with what you are looking for.
irinarobertsart@gmail.com